Reservations: We are currently following advice from NSW Government and will adapt to those guidelines as they are updated.

Guest Arrival: At check-in as well as completing the guest registration form you will be asked to complete and sign a Covid-19 health declaration form. If you have had close contact with a person with Covid- 19 or have any symptoms you will be refused entry into the Resort.

Guest Visitors:  All visitors must register at reception and provide their names and contact details and sign in via our QR code. Should a visitor refuse to provide their details, we will not be able to provide them access.

Facilities:  We apologise that not all of our facilities may be open. We are closely following the advice of the NSW Government and our Accommodation Association. As restrictions ease we will safely open these facilities. 

Our Team:  As well as our usual daily housekeeping and cleaning procedures all of our team are following additional COVID-19 sanitisation requirements throughout the Resort for your safety. All common areas are sanitised daily.

Housekeeping:  Additional sanitising and cleaning requirements may mean it takes longer to prepare your apartment, also when we undertake a weekly service we ask you to assist by waiting on your balcony or vacating the apartment during the service.

Social Distancing, Hygiene & Resort Signs and Rules:  When staying at the Resort please observe social distancing requirements and signage displayed around the Resort. Please note that the signage instructions may change at any time according to NSW Government instructions.

We also ask you to be conscious of hygiene requirements such as washing hands regularly and using the sanitiser at the stations installed around the Resort.

Guest Illness: All guests are required to report any sign of illness, symptoms, or possible exposure to COVID-19 to reception. (Dial 9) immediately.  We will help organise a doctor, testing, and assist with any isolation pending results.